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FAQs


Can I use my existing Stage Electrics credit account online?

If you have an existing credit account you can activate this so you can use it online. You will need to print off our online activation form, fill in your details, sign it and fax it back to us.

You will then be emailed login details to use your account online.




Will my normal trading terms apply for orders I place online?

If you activate your exisitng Stage Electrics account so you can use it online any previously agreed trading terms will apply to orders you place online using this account.


I would like to set up a Stage Electrics credit account?

If you do not have a credit account with us but would like to set one up please call us on 0117 937 9550.


I have forgotten my password?

If you have forgotten your password please enter you username on the My Account page and click on the red 'Forgotten Password' link.


If I order goods online can I return them and get a refund?

You still have the right to return goods ordered online. Please read our returns policy carefully before placing your order.


Which countries do you deliver to?

We deliver to the following countries:

Austria
Belgium
Cyprus
Channel Islands
Denmark
Finland
France
Germany
Greece
Ireland
Italy
Luxembourg
Malta
Netherlands
Portugal
Spain
Switzerland
UK
United States




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