1.1 These terms and conditions shall govern the sale and purchase of products through our website.
1.2 You will be asked to give your express agreement to these terms and conditions before you place an order on our website.
1.3 You warrant and represent to us that you contract with us under these terms and conditions exclusively in the course of a business and not as a consumer.
1.4 You warrant that you will only use the products you purchase solely in accordance with their instructions and with all due care and attention. You further warrant that you, or the intended user of the products where that is not you, has sufficient skill and competence to use the products appropriately and safely.
1.5 You warrant that you are not a minor and that the products purchased will not be used by minors without competent adult supervision. The definition of a minor for the purpose of these terms and conditions shall be the lower age of that defined in the country or legal jurisdiction in which you are making the purchase or that defined by English Law.
1.6 You are hereby notified that we will cooperate fully with any investigation by Law Enforcement Agencies and/or related bodies, including but not limited to, the Police, Trading Standards and the Health and Safety Executive in relation to the misuse of products purchased from us including, but not limited to, pyrotechnics or special effects.
2.1 In these terms and conditions:
2.2 “webshop” and “website” mean our webshop or website and are interchangeable.
3.1 The advertising of products on our website constitutes an "invitation to treat" rather than a contractual offer.
3.2 No contract will come into force between you and us unless and until we accept your order in accordance with the procedure set out in this Section 3.
3.3 To enter into a contract through our website to purchase products from us, the following steps must be taken: if you are a new customer, you must create an account with us and log in; if you are an existing customer, you must enter your login details and log in; once you are logged in, you must add the products you wish to purchase to your shopping cart and proceed to the checkout; on the checkout page you may amend your selected product quantities; apply any applicable discount code, you must select your payment method, select your billing address, select your delivery address, add your Purchase Order Number and any notes, select your preferred delivery method, confirm your consent to these terms and conditions, confirm your order by either:
We will then send you an initial acknowledgement; and once we have checked whether we are able to meet your order, we will either send you a despatch confirmation (at which point your order will become a binding contract) or we will confirm by email that we are unable to meet your order.
3.4 You will have the opportunity to identify and correct input errors prior to placing your order.
4.1 The following types of products are or may be available on our website from time to time: technical equipment typically used in the entertainment, corporate communications and hospitality industries including, but not limited to, lighting appliances, audio appliances, video appliances, communications equipment, staging, trussing & rigging equipment, related power distribution and/ signal distribution cabling and accessories, materials and/or consumables.
4.2 We may periodically change the products available on our website, and we do not undertake to continue to supply any particular product or type of product.
5.1 Our prices are quoted on our website.
5.2 We will from time to time change or withdraw the prices quoted on our website, but this will not affect contracts that have previously come into force.
5.3 All amounts stated in these terms and conditions or on our website are stated exclusive of VAT.
5.4 It is possible that prices on the website may be incorrectly quoted; accordingly, we will verify prices as part of our sale procedures so that the correct price will be notified to you before the contract comes into force.
5.5 In addition to the price of the products, you may have to pay a delivery charge, which will be notified to you before the contract of sale comes into force.
6.1 You must, during the checkout process, pay the prices of the products you order.
6.2 Payments may be made by any of the permitted methods specified on our website from time to time.
6.3 If you fail to pay to us any amount due under these terms and conditions in accordance with the provisions of these terms and conditions, then we may withhold the products ordered and/or by written notice to you at any time cancel the contract of sale for the products.
6.4 If you make an unjustified credit card, debit card or other charge-back then you will be liable to pay us, within 7 days following the date of our written request:
(a) an amount equal to the amount of the charge-back;
(b) all third party expenses incurred by us in relation to the charge-back (including charges made by our or your bank or payment processor or card issuer);
(c) an administration fee of GBP 25.00 including VAT; and
(d) all our reasonable costs, losses and expenses incurred in recovering the amounts referred to in this Section 6.4 (including without limitation legal fees and debt collection fees),
and for the avoidance of doubt, if you fail to recognise or fail to remember the source of an entry on your card statement or other financial statement, and make a charge-back as a result, this will constitute an unjustified charge-back for the purposes of this Section 6.4.
7.1 If we agree to open a business credit account for you, you will be able to pay in arrears, in accordance with the provisions of this Section 7.
7.2 If you hold a credit account, then upon or following the despatch of products, we will send to you an invoice for payment of the price of those products, and you will pay such invoice within 30 days following the date of our invoice.
7.3 Business credit accounts will be subject to such credit limits as we may notify to you from time to time.
7.4 If you do not pay to us any amount properly due under or in connection with these terms and conditions in full and on time, we may:
without prejudice to our other legal rights or rights under these terms and conditions.
8.1 Our policies and procedures relating to the delivery of products are set out in this Section 8.
8.2 We will arrange for the products you purchase to be delivered, subject to Clause 8.7, to the delivery address you specify during the checkout process.
8.3 We will use reasonable endeavours to deliver your products on or before the date for delivery set out in the order acknowledgement or, if no date is set out in the order acknowledgement, within 7 days following the date of acknowledgement or within 7 days of the date of despatch, whichever is the later; however, we do not guarantee delivery by this date.
8.4 If the product you order is not available at the time of placing your order, we will put your whole order on back order and despatch as the product becomes available. If you decide you wish to alter or cancel this backorder you must email email@example.com with your request.
8.5 When a product is out of stock, our website may give an indication of when it may be available again. This lead-time is for guidance only and we do not guarantee availability by this date.
8.6 All delivery options are offered on a reasonable endeavours basis only. We do not guarantee any specific delivery date, time or duration. To the extent you request a form of express delivery, and the delivery is not completed within that time you may request a refund of the difference between the non-express delivery charge and the express delivery charge. All completed deliveries will be charged for. If a delivery is attempted but fails because you or the delivery address cannot receive the goods you will be charged for re-delivery.
8.7 We will only deliver products to addresses on the UK mainland excluding the Scottish Highlands. Deliveries to other UK addresses such as the Scottish Highlands, Northern Ireland and other islands can be arranged by requesting a specific quotation through firstname.lastname@example.org
9.1 The products you purchase from us will be at your risk from the time of delivery.
9.2 Ownership of a product that you purchase from us will pass to you upon the later of:
9.3 Until ownership of a product has passed to you, you will possess the product as our fiduciary agent and bailee.
9.4 Until ownership of a product has passed to you:
10.1 You warrant and represent to us that:
10.2 We warrant to you that:
10.3 All of our warranties and representations relating to the supply of products via our webshop are set out in these terms and conditions. To the maximum extent permitted by applicable law and subject to Section 12.1, all other warranties and representations are expressly excluded.
11.1 If you believe that products you have purchased from us breach any of the warranties set out in Section 10.2, please contact us to discuss the issue and arrangements for the return of the products.
11.2 If products you purchase from us do not conform with the warranties set out in Section 10.2, then you will be entitled to a refund of all amounts paid in respect of those products. Alternatively, and subject to availability, we may agree to supply you with replacement products, in which case we will pay the cost of delivering those replacement products to you. In either case we will reimburse you for your reasonable expenses incurred in returning the products to us.
11.3 If you return a product in contravention of these terms and conditions, or in contravention of our E-Commerce Cancellation and Returns Policy as displayed on our website and as updated from time to time, and you do not have any other legal right to a refund or exchange in respect of that product:
12.1 Nothing in these terms and conditions will:
12.2 The limitations and exclusions of liability set out in this Section 12 and elsewhere in these terms and conditions:
12.3 We will not be liable to you in respect of any losses arising out of late delivery or any event or events beyond our reasonable control.
12.4 We will not be liable to you in respect of any business losses, including (without limitation) loss of or damage to profits, income, revenue, use, production, anticipated savings, business, contracts, commercial opportunities or goodwill.
12.5 We will not be liable to you in respect of any loss or corruption of any data, database or software.
12.6 We will not be liable to you in respect of any special, indirect or consequential loss or damage.
12.7 You accept that we have an interest in limiting the personal liability of our officers and employees and, having regard to that interest, you acknowledge that we are a limited liability entity; you agree that you will not bring any claim personally against our officers or employees in respect of any losses you suffer in connection with the website or these terms and conditions (this will not, of course, limit or exclude the liability of the limited liability entity itself for the acts and omissions of our officers and employees).
12.8 Our aggregate liability to you in respect of any contract to purchase products from us under these terms and conditions shall not exceed the greater of:
13.1 You may only cancel in accordance with our E-Commerce Cancellation and Returns Policy as displayed on our website and as updated from time to time.
13.2 We may cancel a contract under these terms and conditions immediately, by giving you written notice of termination, if:
13.3 We may, subject to applicable law, cancel a contract under these terms and conditions by written notice to you if:
13.4 We may cancel a contract under these terms and conditions by written notice to you if we are prevented from fulfilling that contract by any event beyond our reasonable control, including without limitation any unavailability of raw materials, components or products, or any power failure, industrial dispute affecting any third party, governmental regulations, fire, flood, disaster, riot, terrorist attack, pandemic, or war.
14.1 If a contract under these terms and conditions is cancelled in accordance with Section 13:
15.1 These terms and conditions shall not constitute or effect any assignment or licence of any intellectual property rights.
15.2 These terms and conditions shall not govern the licensing of works (including software and literary works) comprised or stored in products.
15.3 These terms and conditions shall not govern the provision of any services by us or any third party in relation to the products (other than delivery services).
16.1 We may revise these terms and conditions from time to time by publishing a new version on our website.
16.2 A revision of these terms and conditions will apply to contracts entered into at any time following the time of the revision, but will not affect contracts made before the time of the revision.
17.1 You hereby agree that we may assign, transfer, sub-contract or otherwise deal with our rights and/or obligations under these terms and conditions.
17.2 You may not without our prior written consent assign, transfer, sub-contract or otherwise deal with any of your rights and/or obligations under these terms and conditions.
18.1 No breach of any provision of a contract under these terms and conditions will be waived except with the express written consent of the party not in breach.
18.2 No waiver of any breach of any provision of a contract under these terms and conditions shall be construed as a further or continuing waiver of any other breach of that provision or any breach of any other provision of that contract.
19.1 If a provision of these terms and conditions is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect.
19.2 If any unlawful and/or unenforceable provision of these terms and conditions would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.
20.1 A contract under these terms and conditions is for our benefit and your benefit, and is not intended to benefit or be enforceable by any third party.
20.2 The exercise of the parties' rights under a contract under these terms and conditions is not subject to the consent of any third party.
21.1 Subject to Section 12.1, these terms and conditions shall constitute the entire agreement between you and us in relation to the sale and purchase of our products and shall supersede all previous agreements between you and us in relation to the sale and purchase of our products.
22.1 These terms and conditions shall be governed by and construed in accordance with English law.
22.2 Any disputes relating to these terms and conditions shall be subject to the exclusive jurisdiction of the courts of England.
23.1 We will not file a copy of these terms and conditions specifically in relation to each user or customer and, if we update these terms and conditions, the version to which you originally agreed will no longer be available on our website. We recommend that you consider saving a copy of these terms and conditions for future reference.
23.2 These terms and conditions are available in the English language only.
23.3 Our VAT number is GB 135 5349 13.
24.1 This website is owned and operated by Stage Electrics Partnership Limited.
24.2 We are registered in England and Wales under registration number 3209293, and our registered office is at Encore House, Unit 3, Britannia Road, Patchway Trading Estate, Patchway, Bristol, UK, BS34 5TA.
24.3 Our principal place of business is at Encore House, Unit 3, Britannia Road, Patchway Trading Estate, Patchway, Bristol, UK, BS34 5TA.
24.4 You can contact us:
Updated 14.10.2022 Version 2-6
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